Shipping policy
SHIPPING POLICY
At Prestige Collective, we are committed to providing a smooth and reliable shopping experience. Please review the information below regarding order processing, shipping, and delivery.
ORDER PROCESSING
Orders are typically processed within 1–3 business days. Processing times may vary during holidays, promotional periods, or periods of high order volume.
SHIPPING RATES
Shipping rates are calculated and displayed at checkout based on the items in your order and the available shipping options.
Orders of $75 or more qualify for complimentary standard shipping where available.
ESTIMATED DELIVERY TIMES
Estimated delivery times vary depending on the product, destination, and fulfillment location. Most orders are expected to arrive within 5–20 business days after processing, depending on the product and destination.
Some items may arrive sooner, while others may require additional time due to carrier delays, customs processing, holidays, or other circumstances outside our control.
Because products may ship from different fulfillment locations, items from the same order may arrive in separate packages.
ORDER TRACKING
Once tracking information becomes available, you will receive a shipping confirmation email with your tracking details. Please allow some time for tracking information to update after your order has been shipped.
If your order contains multiple items, you may receive more than one tracking number if the items are shipped separately.
ADDRESS ACCURACY
Please make sure your shipping address is complete and accurate before submitting your order. Prestige Collective is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
If you notice an error in your shipping address, please contact us at prestigecollectives144@gmail.com as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or has shipped.
LOST, STOLEN, OR DELAYED PACKAGES
If your tracking information shows that your package is delayed, lost, or delivered but you have not received it, please contact us at prestigecollectives144@gmail.com.We will review the available tracking information and assist you with the next appropriate steps. Prestige Collective is not responsible for carrier delays or circumstances outside our control, but we will work with you to help resolve eligible delivery issues.
CUSTOMS, DUTIES & INTERNATIONAL ORDERS
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, when applicable, are determined by local authorities and are the responsibility of the customer.
International delivery times may vary due to customs processing and local carrier procedures.
Then add:
QUESTIONS ABOUT SHIPPING
If you have any questions about your order or shipping, please contact us at prestigecollectives144@gmail.com and include your order number when available.